RAFT: A Stateful Retrieval-Augmented Framework for Troubleshooting Agents
arXiv:2609.20754v1 Announce Type: new Abstract: Effective troubleshooting agents in enterprise customer support depend on retrieving actionable guidance from similar historical cases, yet existing retrieval-augmented generation (RAG) systems treat…
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Published1 d ago (Fri, 18 Sep 2026 04:00:00 GMT)
RetrievedFri, 18 Sep 2026 08:00:48 GMT via rss
ClassifiedFri, 18 Sep 2026 08:01:04 GMT by heuristic
AuthorMingxuan Zhang, Xiaowen Wang, Anupma Sharan, Zhengyi Chen, Chenyu Diana Zhang, Shanshan Yang, Chittibabu Pacharu